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An empty, symmetrical home office has navy blue walls, two tall white double-hung windows looking out on trees and water, a walnut writing desk with a brown leather swivel chair behind it, a cognac leather armchair, a brass floor lamp, and a woven beige rug on a light wood floor.

How a job runs

Our house painting process, step by step

Hiring a painter shouldn't be a gamble.

The Never-in-the-Dark process

How your job runs, from walkthrough to sign-off

One person to call all job long. Accountability is built into our business model.

  1. An empty, symmetrical living room with olive-green walls, a white-mantel fireplace under a landscape painting, two cream armchairs, a wooden coffee table, and a cognac leather sofa seen from behind in the foreground.

    Consultation and proposal

    Tell us about the project online or request a walkthrough. We walk the rooms with you, then send a detailed written quote: every room, every coat, one total.

  2. A brightly lit kitchen with white cabinets, a white marble island, four rush-seat wooden counter stools, two brass dome pendant lights, and a light oak floor with sunlight falling across it

    Meticulous prep

    We scrape, sand, patch and caulk, and prime wherever the surface calls for it. We mask and drop everything to protect your belongings.

  3. A tidy bedroom at night with a gray upholstered bed made up in white bedding and a gray fringed throw, two lit ceramic table lamps on walnut nightstands, a framed landscape print on a pale blue wall, and a large window showing dark trees outside

    Expert application

    Premium coatings go on in clean lines and even coats, and before we leave each day you get a short update on where things stand.

  4. A finished bedroom at dusk: a linen upholstered bed with white bedding centered under a landscape painting, between walnut nightstands with lit ceramic lamps and two tall white-trimmed windows

    Final walkthrough

    We don't consider the job done until you've personally inspected and signed off on the work. Once you're satisfied, the job is complete and our warranty begins.

The end-of-day update

Four lines before we leave each day

Clear communication on every job, so you're never wondering about progress. Before we leave each working day you get four lines: what we finished, what comes tomorrow, a photo, and anything we need from you.

Sample update

  1. Done today: Second coat on the living room walls and the hallway ceiling.
  2. Tomorrow: Living room trim and doors, then we pull the tape.
  3. Photo: The finished ceiling line in the living room.
  4. From you: Nothing today. The hallway is clear to use tonight.

A sample, written for the demo. Your updates describe your own job.

A dimly lit dining room at night with a round wooden pedestal table and four upholstered wooden chairs on a jute rug, lit by a woven wicker pendant lamp and a table lamp on a sideboard

The number holds

The quoted number is the invoiced number.

No hidden fees or mid-job surcharges.

Our written quote

  • Every room and every coat listed
  • The products named
  • One total, matched by the final invoice
  • The same person quotes and inspects

A ranged estimate

  • A range instead of a total
  • Products left unnamed
  • Extras added partway through
  • A different person at each stage

Our written quote

$3,050

Illustrative example: a living room and two bedrooms, walls and ceilings. One total, and it holds.

A ranged estimate, $2,550 to $3,600

$2,550, $3,600

The low end wins the yes. The invoice can land at the top.

In Andrew's work He shows great care for the customer as well as the product That he produces he does very efficient and methodical estimates and and give the customer a clear breakdown of what the cost would be. He also does the work with a keen eye for detail. He Focuses on not only customer service but he insures that the work he does has lasts a long time. I highly recommend his services.
Camden StockinGoogleSee all our reviews on Google
A finished living room in warm neutrals with a cream sofa centered under two white double-hung windows looking out on bare trees and water, a round wooden pedestal coffee table on a beige rug, three cream armchairs, a potted olive tree and a white coffered ceiling

The final walkthrough

Done when you sign off

The person who quoted your job walks every room with you and checks the lines, the coats and the trim. Your sign-off ends the job and starts the three-year transferable warranty.

Request a walkthrough

Process questions

How long until we get a written quote?

You get a detailed, fixed-price written quote within 24 to 48 hours of the walkthrough.

Will the site be tidy while you work?

A tidy site is a safe site. At the end of every workday, we pack up our tools, vacuum work areas, and ensure your home remains livable throughout the project duration.

What is in the end-of-day update?

Before we leave each working day, you get a short update: what we finished today, what comes tomorrow, a photo, and anything we need from you.

Who inspects the finished work?

One point of contact from the first walkthrough to the final inspection. The person who quotes your job is the person who inspects it.

When does the warranty start?

When you sign off at the final walkthrough. Our workmanship warranty runs for three years and transfers to the next owner if you sell. It covers peeling, blistering, or chipping paint resulting from improper preparation or application, and we will return to fix it at no cost to you.

Run the four steps on your own rooms

Request a walkthrough. Step one ends with a written quote: every room, every coat and one total.

Request a walkthroughTake the 60-second quiz

EPA Lead-Safe Certified Firm

5.0
Google rating
4
Google reviews